Frequently Asked Questions
Everything you need to know about your academic essentials.
When will my textbooks be ready for pickup or shipping?
Orders are typically processed within 1-2 business days. During peak rush periods at the start of the semester, processing may take up to 3-4 business days.
What is your return policy for textbooks?
Textbooks can be returned for a full refund within the first week of classes, provided they are in their original condition and accompanied by a valid receipt. Shrink-wrapped sets must remain unopened.
Do you offer both new and used versions of required reading?
Yes, we strive to offer used copies whenever possible to help students save money. You can select your preference on the product page, though used stock is subject to availability.
How do I know I am buying the correct edition for my course?
Our system is synced directly with faculty requirements. By searching with your course ID or department code, you are guaranteed to find the specific ISBN requested by your instructor.
Can I sell my books back to the store at the end of the term?
We host a 'Textbook Buyback' event during finals week every semester where you can sell your used books back for cash, depending on national demand and future course needs.
What payment methods do you accept?
We accept all major credit cards, campus debit cards, and financial aid vouchers. Secure online checkout is available for all web orders.